Privacy Policy
How we collect, use and protect your personal data.
Last updated: 2 October 2026
This Privacy Policy explains how Technomore International FZC ("Technomore", "we", "us") collects and uses personal data when you visit technomore.ae or contact us about our products. We handle personal data in line with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
1. Who we are
Technomore International FZC, C1 Building, Ajman Free Zone, Ajman, United Arab Emirates. Email: info@technomore.ae. Phone: +971 50 597 1665.
2. Information we collect
- Enquiry details you give us: your name, email address, phone number, company, the products you are interested in, delivery location and any message you write.
- Order and billing details: information needed to quote, deliver and invoice an order, such as delivery address, contact person and trade licence or VAT details for business customers.
- Technical data: when you load the website, our hosting provider automatically records standard server log data such as IP address, browser type, the page requested and the date and time.
The quote form on our website does not store your details on our servers. When you press "Send on WhatsApp", the form opens WhatsApp with your message pre-filled, and nothing is sent until you choose to send it.
3. Cookies and analytics
Our website does not set advertising or analytics cookies and does not use tracking pixels. If we add analytics in the future, we will update this policy first.
4. How we use your information
- To reply to your enquiry and prepare quotes.
- To process, deliver and invoice orders.
- To provide after-sales support.
- To meet legal, accounting and tax obligations.
- To keep the website secure and working properly.
We do not sell your personal data, and we do not send marketing messages unless you have asked to receive them.
5. Third-party services
The website and our communications rely on these providers:
- WhatsApp (Meta Platforms): messages you send us on WhatsApp are processed under WhatsApp's privacy policy.
- Google Firebase Hosting: hosts the website and processes server log data.
- Google Fonts and the jQuery CDN: deliver fonts and scripts to your browser, which shares your IP address with those services.
- Google Maps: only if you follow our "Get directions" link.
We may also share the details needed for an order with delivery partners, and disclose information where required by law.
6. International transfers
Some of these providers process data on servers outside the UAE. Where this happens, we rely on providers that apply appropriate safeguards to protect personal data.
7. How long we keep data
We keep enquiry records for as long as needed to respond and follow up, and order and invoice records for the period required by UAE commercial and tax law. We then delete or anonymise them.
8. Your rights
Subject to applicable law, you can ask us to access, correct or delete your personal data, restrict or object to its use, or withdraw consent you have given. Email info@technomore.ae and we will respond within a reasonable time.
9. Security
The website is served over HTTPS, and we limit access to customer information to staff who need it to serve you. No method of transmission over the internet is completely secure, but we take reasonable steps to protect your data.
10. Children
Our products and website are intended for businesses and adults. We do not knowingly collect personal data from children.
11. Links to other websites
Our website links to other sites, including other Technomore group websites. Each site is responsible for its own privacy practices.
12. Changes to this policy
We may update this policy from time to time. The date at the top of this page shows when it was last changed.
13. Contact us
For any privacy question or request, contact us at info@technomore.ae or +971 50 597 1665.